Digital fan experiences are our business
Ticketing & Merchandising
We offer mobile-first online shops for ticketing and merchandising with comprehensive self-service options for fans, as well as a fully integrated secondary market solution and a ticket lottery tool for fair ticket distribution.
CRM & fan experience
Fan centricity is key. We offer various ways to get you set for administering and reaching your fans. From CRM, membership management or individual email campaigns with significant tracking options, everything is possible.
Interface & integration
Data security and performance are our top priorities. You can integrate our SaaS (software-as-a-service) products into your existing IT infrastructure and our single sign on ensures that your fans only need one login for all online shops.
Services & Support
Our wide range of services is available at any time and helps you to step up your game. Your personal contact in our consulting team will support you to find the best possible solutions to your questions.
What is EVENTIM.Tixx?
As a leading software in ticketing, merchandising and CRM, EVENTIM.Tixx benefits from over 20 years of experience in the sports and festival industry.
We offer our partners state-of-the-art technology: a cloud-based platform, large and scalable IT system architecture, standard API for integration into the partner’s own IT landscape and the highest data and reliability through self-hosted servers.
Among our partners are numerous clubs, promoters and venues from over 15 sports as well as major international festivals.
Unique and profound knowledge as a service provider
We got the complete package for you and your fans. The EVENTIM.Tixx platform includes several software and hardware products as well as comprehensive services. We know the challenges as a promotor but also what the fans want. This knowledge we bring together to offer you solutions that move you forward in terms of digitalisation and free up your time for the essentials.
Modular platform
We provide a great service and choose the best products for our partners customised to their needs. Should requirements evolve during our partnership, we will be happy to create individual solution concepts.
Payment
For our partner, we handle all relevant payment processes, including processing and collection, as well as the risk of non-payment.
Customer Service
We provide a professional and efficient customer service with an individual e-mail address and own telephone number. This service is optional but used by more than 90 percent of our partners.
Fulfilment
We print single and season as well as festival tickets, handle packaging and shipping for our partners. This service is also optional.
Onsite service
On request, we support our partners at their events and provide a team for ticket clearing and box office duties.
Reach extension
"Sold out" is the goal of all activities. We can push your event online as well as offline with the help of promotional online shops, voucher campaigns and the strong EVENTIM distribution network.
Access control
We offer solutions for fast admission. Our system provides a bidirectional exchange of access data and can be connected to all relevant providers.
Analytics
All data at one glance: With EVENTIM.Analytics we offer our partners a dashboard with all important key figures as well as detailed reviews of break-even, sales targets and performance.
